Tuesday, September 24, 2013

Coupons.com Sues Coupon Selling Website HouseofCouponZ.com

Well, the hits just keep on coming for couponers and people looking to save money on their groceries. When I read this article here on Couponsinthenews.com I was actually shocked. Yes, Coupons.com did threaten to file a lawsuit against printable coupon selling website houseofcouponz.com. All for a scant amount of 12 coupons. Per this article, they were using only six computers to print a total of 12 coupons for each item, with a .15 handling fee attached plus whatever they were charging. Lawsuit, over pennies. It's just happened.

Why? Well, if you think about it, coupons.com actually got ahead of a potentially larger problem before it even happened. Some of the larger counterfeit coupon sellers have to have massive amounts of printers, software, computers, etc in their dens. So quickly, 12 could be 1200. By setting this precedent and with the effect it has, hopefully it will be a deterrent. I can't tell you how many "printable" coupons are on eBay and other sites that look photocopied, altered, hell even created out of thin air. Here's where the coupons.com actually had a leg to stand on with this one.

Those printable coupons have watermarks and specific codes as well as information that can lead back to the ip address of the creator or the reprinter. Didn't know that? Now you do. By altering or doctoring the actual watermark, reprinting it and selling it, that's along the same fraudulent line of making money with a watermark and trying to sell that too.  This is how this differs from the normal avenue of buying and selling coupons. There are distinct markers on these items created for a purpose. How do you think if you redeem a printable a few months later you get bombarded with ads on your computer for that product or a similar item from that same manufacturer? If a retailer gets a printable redeemed coupons and looks into it, finding distinct web created signatures on them and then starts seeing the same web signatures popping up all over the country, they know they have a problem and know exactly where it is coming from and based on this information, are hell bent on tracking it down.

I don't like printables. I don't like the time spent chasing them. I haven't used or printed one in over two years personally. I don't like wasting my ink and breaking printers over them. Plus most stores don't even accept them anymore. And I sure as hell would not advise selling them, even before this happened.

Coupons.com could end this issue by simply creating a digital card, mailing it to them and to offset cost make members pay for a subscription and have the savings automatically load to the card weekly to enforce the 2 coupon per their site's current policy limit. Someone might have six,twelve or a hundred computers but I don't think they have that many addresses.  I see the era of printables coming to an end before you know it. And the era of selling them, probably won't make the end of the calendar year.

Stay tuned for more updates including the CIC expose.





Thursday, September 19, 2013

Coupon Flea Market - My Experience Trying To Sell On Their Site.

Drama. Here's the scoop for anyone thinking about signing up there to try and be a seller...

Back when eBay announced their coupon policy change back in mid-July, myself and many other couponers began looking for alternatives. Some suggested eCrater, some suggested webstore.com , some wanted to start their own sites, yada yada, and then a small group of sellers were advising to visit couponfleamarket.com.

To not limit my selling options, I contacted couponfleamarket.com at the Customer Service number on their website. On or around July 20,2013. I left a message on their voice mail indicating I was an eBay seller for over 13 years and had over 15,000 feedback with the same account. Their site requires a verification process of some kind in order to be a seller. Week goes by, nothing. I called and left another message the following week, still no reply. The phone number has an (863) are code, which is central Florida east of Tampa and west of Orlando. 

Finally about a month after the initial phone call, I received a phone call from a woman named Stacy with a (727) area code. That area code is primarily west of Tampa and located in the Clearwater/St. Petersburg area of the state. Weird but ok.

Played phone tag leaving messages back and forth, etc. Up until about a week ago.

During this time, frustrated by the lack of response to add an established and experienced seller to their site, of course I vented my frustrations with their lack of response on eBay forums and various postings on the internet. Oddly as I was receiving no phone call from them, other sellers were boasting about how wonderful it is and "they should get a small group of sellers together to monopolize coupon sales" and that "there are a lot of people on board with that idea" on couponfleamarket.com since the CIC is so eagerly shutting down virtually all avenues for sellers of legitimate coupons on the internet while fakes and frauds can still be located everywhere via pop ups and eBay. I've given up reporting them, they still sell coupons that are clearly fake en mass for massive amounts of money. I'll let the legality of that play itself out no matter what their feedback is.

Finally yesterday I get another phone call and another message from Stacy at couponfleamarket.com. I just missed the call and returned it promptly. She stated that after the eBay policy change they had over 500 applications for sellers, blah blah and that they were too busy and had a backlog.  Ok understandable. But what came out of her mouth next was quite quizzical at best.

"I'm flustered.....I'm flustered...I'm reading these things you are posting on the web and...."

I cut her off right there. The phone call was over. You mean to tell me you are "too busy" to add sellers to your site and manage  it but you have time to scour the internet looking at forums and posts made about the ridiculously slow response for a qualified seller? You have to be kidding me. 

What this screams to me is drama. When I was doing some research myself  about couponfleamarket.com I found that there were more than a few people indicating they had incidents of "drama" on that site from admin, customers and other sellers. I kind of blew it off  as some disgruntled people like there are on every line of business it seems. But no, really, it's that bad apparently. A quick look at the coupons for sale (not auction) there and their prices, format and shipping charges are absolutely through the roof in addition to being extremely difficult to navigate.

I logged off and won't be logging back in there again anytime soon.

That's my experience with couponfleamarket.com trying to become a seller there. Good luck to any of you trying to sell or purchase there. Oh and one more thing, make sure you don't speak your mind anywhere about it because apparently finding your postings is more important to them then actually running a business...that will probably get shut down sooner than later anyway by the CIC.



 



Monday, September 16, 2013

Webstore.com Coupon Selling Policy Change - The CIC Strikes Again

As many of you know that read and follow this blog of late, these are constantly changing times in the couponing world, especially when these changes come to dramatically alter the landscape for those who buy and sell coupons online. If you see my posts out there online, you will see me highly advising displaced eBay sellers to go to Webstore.com. That was, at least until yesterday.

I signed into my webstore.com account to have a ton of my coupon listings suspended. After some prodding, the admin and webstore.com (yes they do reply) sent me an updated coupon selling policy for their website:


Clearly this isn't going to work for myself or those that sell peelies, tearpads and coupons obtained from the stores. I have since cancelled all of my listings on webstore.com and more than likely won't be going back.

The CIC (Coupon Information Center) has put me out of business on webstore.com, just like they have put eCrater coupon sellers out of business completely , handcuffed eBay sellers to the point of stupid, now they have spread their wings to shut down coupon selling on webstore.com for any coupons that are actually worth your time to sell.

For what it is worth, you could still sell your inserts, bulk lots of normal coupons there if you have been thrown off of eBay or eCrater. And also, the admin there were very nice and responded quickly.

A Google search for webstore.com coupon policy turned up nothing, so I felt it best to put the most current information out there so that people remain informed.

I did fire off a scathing message to the CIC last night and am awaiting their reply. A quick look at their website shows who they are and what they are about. They really don't hide anything at all. But that's for the next posting where we take them apart and explain what their jargon means in the real world. They aren't out to protect you - they are out to protect the billion dollar companies by shutting down your coupon sales and taking money out of your pockets and taking food out of your familys' mouth.

Until next time, Happy Couponing. Stay tuned. This is far from over.


Wednesday, September 4, 2013

Ebay Coupon Policy Change (Update) & Proof P&G Is Part of the Reason

Good morning fellow couponers and consumers. If you have stumbled upon this, thank you for taking the time to read. We have some follow up to Reality Couponing and Retail's post regarding who's to blame for the eBay coupon policy changes that were supposed to take effect on 12:00:00 AM PST on 9/1/2013 regarding the sale of coupons. We here saw a post on "Coupons in the News" and decided to jump on that to correct some common misinformation regarding the legality of selling coupons and to offer coupon buyers a new forum to get deals on, webstore.com, while eBay sorts this all out. Because as of 9/4/2013 at 11:00 AM CST, clearly it is not sorted out:


Still over 50,000 listings and more coming in as fast as they are ending. Still Free item coupons, still BOGOS, still bulk coupon and insert sales, still fake coupons listed en masse in excess of the montly $100 limit. Sellers still ramping up 20 lots of 20 coupons shamelessly, in clear violation of the 25 a month rule. Basically everything that went on before is still going on now. Except there are 20-30,000 less listings.
We suspect those aren't there anymore because the people that are actually complying with the policy changes removed theirs prior to the 9/1/13 drop dead date. What to do? Reality Retail and Couponing will contact eBay this afternoon to get some answers. If they aren't going to enforce it, well golly gee willikers I will let you all know so that we can go back to making money. Stay tuned.

Now back to who's to blame. In our previous post we singled out P&G as the #1 reason why this change has taken effect (or at least is supposed to.) Rumors must be valid of them (and the other coupon mfrs and distributors) filing that multimillion dollar lawsuit against eBay for allowing the sale of coupons. Why do you ask? Well, here's some proof from the latest batch of 9/30/2013 expiring coupons that P&G wants it gone once and for all :


The first portion states "VOID if transferred, sold, auctioned..." Auctioned? Oh my friend where else are you going to sell these at "auction" other than eBay or the handful of other coupon friendly websites out there? Surely you are not going to sell them at an auction house or estate sale. This is direct proof that P&G is involved and has knowledge of coupons being "Auctioned." By the millions. And the kicker is the 2nd circled portion below that states "No cash or credit in excess of shelf price may be returned to consumer or applied to transaction." Where did most people find out about this? Extreme Couponing! 

So to the "self boasting" club who says that manufacturer's have a right to do whatever they want with their coupons and cry about ethics, what do you say about that last portion? Because the way I see it, P&G is telling the supermarkets and stores what to do with their money and store policies. The simple translation is if we see a Cover Girl item on clearance and it's the classic $1 off any Covergirl product coupon in say Wal Mart priced at 88 cents, they can't give you the money back of 12 cents or apply it to another portion of your transaction (which is Wal Mart Coupon Policy)  because "P&G says so." Does this seem right and ethical to you? Grant it, that portion of the coupon will probably get read and enforced by less than 1% of every one redeemed at best, but still, it is the awareness and thought process behind it that reinforces our claim that P&G is the #1 reason behind the eBay coupon policy change that was supposed to take effect on 9/1/13.

Their rationale? If someone can go to Wal Mart and redeem this coupon and get any portion of the difference back, then it's another P&G coupon being redeemed, hence another dollar being taken out of their coffers. Another dollar less toward marketing research aimed to gouge the consumer. Another dollar less toward their million dollar CEO Christmas bonus. Do you get a Christmas bonus? Another dollar less for travel for "Marketing Conferences", another dollar less for their paid vacations. Another dollar less for their Cadillac Health Insurance plans. How many of you actually can afford health insurance?

But all P&G cares about is well, another dollar out of your pocket. Case closed.

Stay tuned for future updates. And yes, we here at Reality Couponing and Retail think it's cool to refer to ourselves in the third party too. Seems to be the "in" thing on internet forums, blogs and coupon websites.

*Update* We spoke to an eBay rep named "Nathan" this afternoon at 12:30PM CST. He stated that the policy wasn't actually in effect until 9/3/2013 due to the holiday and that action will begin to be taken against those non compliant. "Give it some time and we will catch them." Hope so. What's fair is fair. Thank you for reading!

*Update* Down to 34,000 as of 9/11/2013 at 4:08PM CST. Keep reporting, It will drive customers to other sites where we all can benefit. Especially webstore.com.